Frequently Asked Questions
Everything you need to know about your next timeless timepiece.
Are the watches sold at Sai Creations authentic?
Yes, all our watches are 100% authentic and sourced directly from authorized distributors. Each timepiece comes with an official brand warranty and a certificate of authenticity.
What is your shipping policy?
We offer free standard shipping on all orders over $100. Orders are typically processed within 24-48 hours and delivered within 3-7 business days depending on your location.
Can I return a watch if I am not satisfied?
We offer a 30-day hassle-free return policy. The watch must be in its original, unworn condition with all tags, films, and packaging intact to qualify for a full refund.
Do you provide international shipping?
Yes, Sai Creations ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I care for my luxury watch?
To maintain your watch, avoid extreme temperatures and strong magnetic fields. For mechanical watches, we recommend servicing every 3-5 years, while quartz models simply require battery changes as needed.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and secure EMI options for high-value purchases.